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Client Service Advisor
About the role
Client Service Advisor Join this large Government agency as a Client Service Advisor, providing vital front-line support to the public across a wide range of services, and contribute to the operations of the Customer Service Centre You’ll handle inbound calls and emails, offering accurate, empathetic, and timely advice across over 90 service lines for this organisation and other governm...
Job Requirements
What You’ll Bring: - Excellent communication and customer service skills - Strong problem-solving, resilience, and time management abilities - Be naturally empathetic, and be able to deal with complex issues - Experience in a contact centre or customer-facing role preferred - Ability to work in a fast-paced, changing environment - Sound judgement and a commitment to integrity. ...
Client Services Advisor
About the role
A great opportunity to start your career in government! Are you calm, composed, and provide great customer service? Do you enjoy interacting with people from all walks of life via phone and email with a positive approach? If so, then come join us as a Client Service Advisor to help grow Aotearoa for all. As a Client Services Advisor in our Customer Service Centre, you will gain invaluable...
Job Requirements
Experience in a customer facing role or contact centre is highly desirable Demonstrate strong typing skills as well as exemplary verbal and written communication skills to create a great customer experience. Navigate multiple electronic systems to access information and maintain these systems accurately to meet reporting requirements. Listen to what people need, analyse information qui...
Reception/Admin
About the role
A Papakura funeral home is looking for an Admin Reception person. This opportunity will suit someone who thrives in a customer facing role and is confident interacting with grieving families. Full training and support are provided, however to flourish in this role you'll need empathy and patience along with common-sense and initiative to solve complex client interactions and situations. R...
Job Requirements
Clear MOJ and drug test Customer service experience Professional and respectful Quick learner and computer savvy
Motel Reception/Laundry/ Housekeeper
About the role
All -rounder required for CBD located Motel This is a full-time Monday- Friday role with the occasional with occasional weekend work required during busy periods. With this being a sole charge position your role will cover all aspects of the day to day running of the Motel including reception, laundry, cleaning and housekeeping duties. The successful candidate will be well presented,...
Job Requirements
Good level of computer literacy Well presented Reliable with a strong work ethic Good level of physical fitness Pass an MOJ
Intake Receptionist
About the role
A Taupo employer is seeking a full-time Intake Receptionist to join their Counselling team. They are seeking a Customer Service star with excellent people skills who is passionate about working within the Counselling sector. You will be the first person that people see when they come into the Centre so you must be well presented, confident and have empathy and integrity towards the clients w...
Job Requirements
Must pass Police check Must hold Full License Must be passionate about helping others
Call Centre Agents - Inbound and Outbound
About the role
An established Call Centre is seeking enthusiastic Sales Agents to join its team in Albany. In this role, you will serve as a crucial contact for the company’s clients, handling outbound and inbound calls. After training, you will work the afternoon/evening shift from 12pm to 8pm (7.5 hrs). This will include a weekend day (must) once trained in “after hours” client lines. You will also ...
Job Requirements
• Must have previous Call Centre or Sales experience • Have intermediate computer skills • Have a professional phone manner and enjoy talking with a wide range of people • Have a strong work ethic • Be resilient and self-motivated with a great attitude • Like the thrill of selling • Enjoy working hard and being rewarded for it • Able to commute to Albany for work • Able to wor...
Receptionist
About the role
Determinates a guest's reservation status and identifies how long the guest will stay, and from where/how they booked. Helps guests complete registration form and then assigns rooms, accommodating special requests whenever possible. Verifies the guest's method of payment and follows established credit-checking procedures. Places guest and room information in Abode. Works closely with the housek...
Job Requirements
At least one year's experience reception in accommodation setting, Must be able to speak Portuguese, (we are a diverse team with many guests from different nationalities) have experience in hostels, have knowledge of using Abode, Social media experience, Experience using online reservation software and working with online sale platforms such as Booking.com, hostel world. Be able to converse wit...
Senior Guest Service Agent
About the role
An inner city hotel is looking for a Senior Guest Service Agent. Your duties will be as follows: Assist in the delivery of training guest service agent. Be able to respond on behalf of the Duty Manager in their temporary absence from the desk. Attention to detail and ensure audit processes are respected. Dealing with a variety of people and guests. Have clear and concise communication. Front de...
Job Requirements
Front desk experience in a hotel LCQ