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Duty Manager
About the role
Upcoming FIFA Women’s World Cup 2023. To assist us in delivering in this fun and exciting environment, we are seeking a hospitality professional, with a capacity to lead from the front, and who shares our belief in the highest customer service standards. The successful candidates will be key in helping us deliver a fun and rewarding working environment. We’re looking for • A passionate and e...
Job Requirements
Pre-employment drug test and Police check applies. All applicants must have a valid Approved Manager Certificate or Licence Controller Qualification. *Incentive Bonus Payment for Duty Managers and Team Leaders: Join our team prior to 30th June 2023. Work between 3 and 9 FIFA games at Sky Stadium. These dates must include: 25 Jul, 27 Jul, 29 Jul, 5 Aug, 11 Aug.
Customer Service Representative
About the role
We are actively looking for enthusiastic individuals to join our Guest Experience team as Guest Experience Hosts. As a Guest Experience Host, your primary role will be to provide outstanding customer service, upholding our Guest Promise and Service Principles. Working closely with our frontline teams, you will play a vital part in ensuring that all guests, visitors, contractors, and business pa...
Job Requirements
Vaccination requirements (per industry mandates/company policy): You’ll need: • Experience in front-line customer service environments such as retail, hotels, transport hubs, or events. • Fluency in one or more of the following languages is highly valued: French, Cantonese, Mandarin, or Spanish. • Demonstrated customer service ethos with a proactive and can-do attitude. • Excellent verbal a...