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Customer Services Representative
About the role
You'll be the first point of contact for our clients and provide primarily inbound phone-based support to a range of people with various backgrounds, ages and situations providing them with assistance, tools and support to access our services. As a CSR, you'll be at the forefront of peoples' lives - often during challenging times. This means you'll need to be able to lead calls with empathy ...
Job Requirements
You enjoy quality conversations and are able to understand and show empathy to our people's complex needs, using effective communication and questioning techniques Be resilient, adaptable with strong fortitude. Culturally aware with a strong focus on empathetic communication and has the skills to be able to build trust and rapport with clients. An ability to adapt to new technology and lear...
Contact Centre, Customer Service
About the role
Come join our team of amazing people who are literally changing lives by making outbound phone calls using our automated computer system and raising funds for the not-for-profit sector and recording that information into our computer system. No prior experience in this field required We are looking for people with good life experience who may be at the later stages of their working life and co...
Job Requirements
Due to the sensitive nature of the work we don't want applicants with dishonesty or drug or violence convictions or pending convictions will not be considered. Basically anything other than a speeding ticket would exclude the applicant. All applicants will be required to undertake a Ministry of Justice check and must pass a drug test. Hours per week - 25 + depending on if we have weekend wo...
Call Centre Agents - Inbound and Outbound
About the role
An established Call Centre is seeking enthusiastic Sales Agents to join its team in Albany. In this position, you will serve as a crucial contact for the company’s clients, handling outbound and inbound calls. After training, you will work the afternoon/evening shift from 12pm to 8pm (7.5 hrs). This will include a weekend day (must) once trained in “after hours” client lines. In this role y...
Job Requirements
• Must have previous Call Centre or Sales experience • Have intermediate computer skills • Have a professional phone manner and enjoy talking with a wide range of people • Have a strong work ethic • Be resilient and self-motivated with a great attitude • Like the thrill of selling • Enjoy working hard and being rewarded for it • Able to commute to Albany for work • Able to work full-tim...
Day Shift Team Leader
About the role
Based at a Whangarei Manufacturing site, you'll be responsible for overseeing machine operations, ensuring production requirements are achieved while driving health and safety, quality, and regulatory compliance in the team. The key focus for this role is supporting the Operations Manager in creating a positive culture through solid team leadership and the continuing development and impleme...
Job Requirements
Based at a Whangarei Manufacturing site, you'll be responsible for overseeing machine operations, ensuring production requirements are achieved while driving health and safety, quality, and regulatory compliance in the team. The key focus for this role is supporting the Operations Manager in creating a positive culture through solid team leadership and the continuing development and impleme...