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Customer Experience Representative
About the role
Dunedin employer is seeking candidates for their call centre. Employer provides thorough induction and training period, which involves a mix of both classroom learning and on the job training, after which you’ll answer inbound calls from our clients and providers to ensure they get the information and support they need. There will be opportunities for you to grow and develop your skills ...
Job Requirements
You are customer focused – you consistently provide a great customer experience and are confident in a phone-based role being the first point of contact for customers. You have personal resilience – you can manage challenging conversations with the help of the tools we provide and have the skill set to manage your own wellbeing. You have clear verbal and written communication - you are confid...
Call Centre Agents - Inbound and Outbound
About the role
An established Call Centre is seeking enthusiastic Sales Agents to join its team in Albany. In this role, you will serve as a crucial contact for the company’s clients, handling outbound and inbound calls. After training, you will work the afternoon/evening shift from 12pm to 8pm (7.5 hrs). This will include a weekend day (must) once trained in “after hours” client lines. You will also ...
Job Requirements
• Must have previous Call Centre or Sales experience • Have intermediate computer skills • Have a professional phone manner and enjoy talking with a wide range of people • Have a strong work ethic • Be resilient and self-motivated with a great attitude • Like the thrill of selling • Enjoy working hard and being rewarded for it • Able to commute to Albany for work • Able to wor...