Ngā Hua Kimitanga Search Results
Call Centre & Customer Service Representative
About the role
As the first point of contact, you will offer exceptional customer service and enhance a positive customer experience every time. You communicate positively, on calls and emails, handling enquiries and concerns with efficient professionalism and easy-going team dynamic. You are keen to learn and approach new processes and systems with eagerness. You can overcome work challenges and new tasks...
We are looking for complete commitment to our customers and for candidates who can maximise the customer experience. •Customer experience 1 year + •Call centre experience preferred •Proficient communication; verbal and written •Effective within fast paced ambiguity •Calm critical thinker when navigating and resolving workplace issues •Customer experience, phone etiquette and communicatio...
Customer Service Officer (L1)
About the role
He aha te mahi? - What is the role? The Customer Service Officer is a fast-paced, frontline role which is vital to our business. IR does so much more than just collect taxes – we fund and deliver programmes which support and care for the people of New Zealand. What's more, a career with us does not necessarily mean a career in numbers and taxes – you’ll be bringing your customer centric app...
Ideally, you will possess the following skills: Great communications skills, both verbal and written Curiosity and problem solving Resilience Digital savviness (we’ll teach you the ins and outs of our unique tools) Comfortable with numbers Customer centric mindset