Checkout Manager, 2IC and Supervisor roles

About the role: Checkout Manager As the Checkout Manager, you'll help create a checkout experience that's fast, friendly, and full of positive energy. You'll take the lead—planning the day, supporting the team, and ensuring every customer leaves with a smile. In this role, you'll: • Coach your team through busy shifts while setting high standards for speed, accuracy, and service. • Create a positive, people-first environment where great teamwork and great customer experiences go hand in hand. • Manage rosters, breaks, and daily operations to keep the front-end running smoothly. • Support team development and performance with clear expectations and day-to-day leadership. • About the Checkout 2IC & Supervisor Roles: As the Checkout 2IC or Checkout Supervisor, you'll help coach your team through busy shifts, keeping service sharp and customers happy. You'll be across the detail, ready to jump in wherever needed to keep the checkout area running smoothly and the service flowing. In these roles, you'll: • Be hands-on across the lanes, supporting staff, solving problems, and helping the department stay on track. • Support the team with day-to-day leadership, helping maintain pace, accuracy, and great service. • Be a go-to for questions, guidance, and support during busy trading periods.

Candidates must be willing to undergo a Ministry of Justice check and pass a pre-employment drug test. Preferred candidates will demonstrate a strong community focus and uphold family-oriented values. The employer is after experienced leaders who bring energy, structure, and accountability to their teams. Ideally, you'll: • Have proven experience in a similar department leadership, 2IC or supervisory role (preferably in a supermarket or FMCG setting) • Be confident managing staff, stock, suppliers, and compliance requirements. • Know how to create a team culture built on trust, performance, and service. • Be well-organised, approachable, and calm under pressure. • Understand the importance of food safety, stock control and customer expectations.