Shift Manager

What can you expect on a day-to-day basis? - Deliver and manage outstanding Quality, Service, Cleanliness, profitability and strong people practices on your shifts - Supervise employees to ensure that restaurant operations and procedures are adhered to - Comply with restaurant safety and security standards to ensure a safe working environment for all employees and customers - Take responsibility and ownership for ensuring food safety is maintained to the highest standard throughout the restaurant - Actively seek customer feedback to ensure an exception customer experience is achieved - Work within a team to deliver the best quality, fastest experience for our customers

Your keys to success: - Well-presented, friendly and organised - Able to lead a team to achieve results - Adaptable to a fast-paced environment - Confident in engaging with customers, including handling difficult situations - Able to communicate clearly and effectively

Experience and Qualifications: - At least 12-months hospitality experience (preferably McDonald's) is required - Completion of McDonald’s management training program Leading the Shift (LTS), previously known as SMX, or SSC, is preferable, but not required - A current first aid and fire training certificate is preferable, but not required