Experienced Administrator

Our Hornby based client is seeking an experienced administrator with skills in resource allocation

Great opportunity for someone with solid customer service and administration skills within the trade equipment industry. • Directly coordinate customer service requests. • Communicate progress promptly and proactively to customers. • Control and coordinate the allocation of resources (technical personnel within the assigned area) for the execution of requested services. • Monitor and maximize the efficiency of scheduled services based on workload and available resources (efficient use of technicians). • Provide support to the technical staff for the execution of requested services (entry documentation, insurance, rentals, etc.). • Assist in service cost estimations along with the administrator and the sales representative assigned to the customer. • Perform administrative tasks inherent to the position (service expense control, technician time tracking, etc.). • Track the status of OPS (spare parts status, delivery, etc.) for customers in the assigned area. • Receive documentation related to the OP (settlements, hours used, etc.) and confirm their closure and invoicing with the service administrator. • Comply with environmental care regulations and current legal provisions (DS-055, Law 29783). This role is initially a temp assignment however has potential to extend should current business conditions continue or improve.

To be successful in this role, you will need: Proven experience in administration and customer service Strong proficiency in Microsoft Office applications Ability to successfully pass drug and alcohol screening Ability to pass a police background check Contactable, work-related referees Ongoing eligibility to work in New Zealand