Retail Supervisor

Handling Customer inquiries and complaints, ensuring excellent service and maintaining customer satisfaction. Setting sales targets, monitoring sales performance, and organising promotions or events to attract customers.

conducting inventory checks, maintaining accurate records, and ensuring the store is well-stocked. Overseeing cleanliness, safety and compliance with health and safety regulations at the premises. Visiting our customer retail outlets and taking the adequate order and delivering stock. Ensuring the smooth functioning of the store while maximizing sales and enhancing the customer experience. Undertaking regular stocktake to reconcile stock in hand against inventory held in the system. Ensure prompt and quality service to customers, addressing inquiries and complaints effectively. Oversee the retail outlet staff, including handling cash, workbooks and documents.