Receptionist

Do you enjoy being in the forefront of the business and a people person? then this Rotorua based full time role could be your next adventure to explore . this is a varied role where your involves but not limited to : present a consistently professional, courteous and customer-focused administrative service to all patients and visitors of the Rotorua Eye Clinic. Confidentiality of patient details maintained at all times. Being very aware of patient sensitivities following consultation. Management of Clinics to ensure they run smoothly at all times and tasks are prioritised. Clinics are to be patient focussed. Booking of new patient and follow-up appointments. Patients have all relevant information for their appointment, including any special instructions. Accepting patient payments. Arrange appropriate follow-up appointments, send recall letters and reminder letters on weekly basis in advance. Collect and accurately record up-to-date demographical information for patients. Being aware of any special/cultural needs. Checking daily summaries to ensure all patients payments appointments are captured correctly. Emails and mail for doctors are read promptly and managed appropriately. Surgical Patients: arrange timely completion of all relevant surgical paperwork for theatre lists to be given to Inpatient coordinator. Administration duties required by Doctor

• Have exceptional customer service skill. • Have computer literacy and ok with using different software’s. • 6months -2 years experience as a receptionist or in administration. • Able to cope with busy environment. • Must be able to pass MOJ/police checks. • Have reliable transport to get to and from work