Customer Service Administrator

Job ID 22782220
Auckland, North Shore
Full-time
Listed on 24 Apr 2025

About this job

Customer Service Administrator - Albany Location

The responsibilities include overseeing day-to-day customer service team performance, training staff, handling escalated issues, improving service processes, monitoring customer feedback, analyzing data, and reporting on performance to operations manager.

Interested? Send CV and Cover Letter to juliette.carter021@msd.govt.nz with job number 22782220

Job Requirements

Must have reliable transport and at a minimum a restricted licence.

Days of work
Monday to Friday - 7am start, occasional weekend work. May be required to work through Christmas and school holidays. (30 hours per week)
Pay Details
$46,800.00 to $49,920.00
Job Category
Call or Contact Centre and Customer Service Managers
Career Level
Intermediate (2 - 4 years)
Driver Licence
Full, Restricted
(Class 1) - Car Licence
Pre-employment drug test required
Yes

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