Reception Administrator

We’re looking for a motivated and service-oriented individual to join our vibrant and collaborative front-of-house and support team. This is a varied role where no two days are the same — from welcoming guests at reception to supporting national switchboard operations, or setting up conference rooms, you’ll have the opportunity to get involved across the board.

Key Responsibilities Depending on your rostered area, responsibilities may include: Reception • Meet and greet all visitors • Manage guest sign-in processes • Provide a warm and professional first impression Switchboard / Phone Support • Answer and direct national office switchboard calls (5% of calls may be more complex — resilience and patience are key) Conference Centre / Kitchen • Reset rooms, set up for booked meetings (refreshments) and manage catering orders • Set up and maintain basic tech (e.g. hand-held microphones) Clear and tidy rooms, do dishes, and prep for the next day.

This role sits within a supportive and social team that values cross-functional experience — everyone has the opportunity to rotate through different areas and grow their skills. It’s a great fit for someone who thrives in a dynamic, people-focused environment where you're trusted to take initiative and genuinely enjoy the work alongside a close-knit team.

• Excellent customer service and strong communication skills • Team player with a proactive, forward-thinking mindset • Professional presentation and reliability are a must • Backgrounds in call centres, hospitality, food & beverage, or events are highly valued • Willingness to learn new systems — full training provided • Must pass MOJ check • Must have an up to date CV and a cover letter