Peer Support Worker

Auckland city Mission are looking for a peer support worker to join their Haeata community. 75 percent of our Whanau are of Maori ethnicity and someone with some lived experience would be suited to this role.

Purpose of Job Peer Support Worker engages and establishes meaningful connections with whanau clients to provide whanaungatanga (positive connections and genuine relationships) and support. Also, another part of the role is to provide essential support across Haeata operations (kitchen, dining hall, back of house, laneway, and delivery areas) where required. This is achieved through lived experience and valuable insights to enhance peer networks amongst the community we serve.

Key roles and responsibilities include. In partnership with front of house, and hub, engage with whanau and clients when they present. Talk with the whanau clients about their situations to understand their needs and ensure this information is recorded in recordbase. Encourage and have hope for whanau clients with empathy and kindness. Engage and establish connection and relationships with whanau clients. Prepare and ready service in kitchen, dining hall, back of house, laneway and delivery areas.

Assist with kitchen preparation of food as directed by the kitchen manager, and or Ringawera (Chef/Cook). Work and complete tasks in Haeta operations (Kitchen, dining hall, back of house, Laneway and delivery areas as directed by the Haeata team lead. Liaise and work collaboratively with volunteers. Coordinate support to appropriate services internally and externally.

Peer support qualification or equivalent lived experience with homelessness, hardship and or drug and alcohol addition. Current full NZ drivers licence. Ability to engage effectively with whanau clients, peers, staff and eternal stakeholders. Ability to work collaboratively as a team member to achieve service outcomes. Ability to work independently to demonstrate competency and confidence in the role. Must uphold personal integrity and reliability. Commitment to the Auckland City Mission (Te Tapui Atawhai) brand and culture. Commitment to embodying the principles of the Treaty of Waitangi in organisation practice. Willingness to advocate for indigenous equity and social equality.