Dental assistant - Service Coordinator

The Dentistry is a new initiative at Auckland City Mission, providing essential dental care to those who need it most.

The clinic will be coordinated by a Dental Assistant/Service Coordinator and staffed by volunteer dentists from across Auckland, offering free treatment to vulnerable individuals who may otherwise go without care.

The Dental Assistant / Service Coordinator is responsible for the operational delivery of the service on a daily basis as well as providing chair side assistance, ensuring that both kaimahi and whanau have all necessary support and guidance for the safe and effective delivery of dental services. This role includes coordination and rostering of volunteer dentists alongside administration, KPI’s, and procurement.

We value team development and our people's career growth; we will mentor you on your unique journey to do meaningful work in a supportive environment. This role is a great starting point where you can learn on the job and work towards a longer-term career at Auckland City Mission.

Duties

Coordinate daily operation of the clinic. Provide chair side assistance as part of the delivery of dental services. Provide support and coordination to the volunteer dentists. Manage patient appointments using EXACT dental software. Work closely with other departments within Auckland City Mission to facilitate client referrals.

Experience as a dental surgery assistant. A dental surgery assistant’s certificate (NZDA or similar) would be an advantage. Confident in implementing operational processes and continuous process improvement. Commitment to embodying the principles of the Te Tiriti o Waitangi in organisational practice. Excellent team building, collaboration and partnering skills, with aptitude for getting things done through both formal and informal channels. Experience working with people experiencing coexisting issues including trauma. Willingness to advocate for improved social conditions and a fair sharing of the community’s resources (social justice).