Library Client Services Assistant

A Wellington University Library offers physical and virtual environments that provide access to scholarly resources, anywhere, anytime. We are seeking a dependable, energetic, and service oriented Library Client Assistant to join the vibrant and innovative Wellington Campus Library in a permanent full-time role. This is a permanent, full-time role working (37. 5 hours p/w) on roster-based hours of 8am-4pm and 10am-6pm Monday to Friday.

The successful applicant will provide a consistently high level of customer service in response to enquiries through the Library’s multi-channel service.

Applicants will be expected to demonstrate:

• Assist with library engagement activities, including displays, orientation, tours, events, and Library UX (User Experience) initiatives • Use specialist library systems to manage client enquiries and to assist with access to information resources • Circulate print resources, including timely and accurate shelving • Contribute to delivery, distribution and dispatch of mail, collection and library resources • Assist with the creation and maintenance of engaging, well-presented and user-friendly library environments.

If this sounds like the perfect opportunity for you, please contact us now!

Must have an undergraduate degree, or working towards one (Bachelor of Library and Information Studies (BLiS)

Experience working in a customer service role, working as part of a team to achieve necessary outcomes and experience working in a library, or a university is desirable.

Pre-employment checks consist of the requirement to pass a Qualifications Validation Check (as required) & the requirement to pass a Criminal Convictions (Security) Check performed by the Ministry of Justice.