Front of House Supervisor
About this job
Working at multiple sites for Yellow Seat in Wellington:
- Lead staff teams and support the site Manager with our front-of-house operations - Manage and oversee all front-of-house staff, including scheduling and training - Serve as a contact point of contact for clients, handling enquiries, bookings and any escalated issues - Maintain high standards of cleanliness and presentation throughout the front-of-house areas - Monitor and report on key performance metrics to drive continuous improvement - Assist with inventory management and stock ordering as required - Foster a positive, customer-centric team culture - Leading Front of House and service stuff for events - Work along side managers to serve alcohol during events
Job Requirements
• Minimum 4 years' experience in a front-of-house supervisory or client liaison role, ideally within the hospitality or tourism industry • Excellent communication and interpersonal skills, with the ability to effectively lead and motivate a team • Strong attention to detail and a commitment to delivering outstanding customer service • Proficient in using standard hospitality software and POS systems • Flexibility to work a range of shifts, including evenings and weekends, to meet the needs of our clients • Bilingual would be advantageous • Prior experience in logistics to assist with our Out Catering would be advantageous
- Days of work
- Rostered over 7 days per week including weekends - hours between 5am - 11pm (40 hours per week)
- Pay Details
- $24.15 - $27.00
- Job Category
- Other Hospitality Workers
- Career Level
- Senior (4 years +)
- Driver Licence
- Full, (Class 1) - Car Licence
- Pre-employment drug test required
- Yes
Interested in this job?
To apply for this job please phone 0800 779 009 and quote Job ID 22750736
You may need to register first with Work and Income as a Job Seeker to be considered for specific roles.
If you are deaf, hearing impaired, or speech impaired, there are a range of options to contact us. Please include the Job IDs for any of the jobs you're interested in as part of the message.