Guest Service Agent
About this job
5-star resort in Harewood required a Guest Services Agent. Duties include: - Deliver service excellence from check in to check out and everywhere in between - First point of contact for guests and visitors - A wide variety of front office tasks which makes every day different from selling hotel & facilities to taking reservations and maintaining guests accounts - Provide guests and visitors with local information from your vast array of knowledge regarding attractions and amenities
Job Requirements
the ability to work under pressure, multitask, and think on your feet to quickly resolve issues - strong communication skills and pride in personal presentation - a passionate person who can make both their colleagues and guests smile - Someone who is energetic and a positive attitude that they will bring to every shift - A genuine customer service focus and a strong dedication to making our guests smile during their stay
- Days of work
- Roster over a 7 day cycle / Working 30 hours plus weekly (30 hours per week)
- Pay Details
- Based on Experience
- Job Category
- Hotel Service Managers
- Career Level
- Entry level (6 months - 2 years)
- Driver Licence
- Full, (Class 1) - Car Licence
- Pre-employment drug test required
- Yes
Interested in this job?
To apply for this job please phone 0800 779 009 and quote Job ID 22737674
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