Hotel Receptionist/Guest Service Agent
About this job
To see the comfort and satisfaction of guests, through the provision of friendly, efficient service. To have an excellent working knowledge of cashiering procedures, and hotel services so that transactions in EFTPOS To manage any issues or questions in a professional way To have a good understanding of the reservations process To have an excellent working knowledge of the hotel telephone system (PABX) To be familiar with and follow hotel fire procedures as it relates to guest and staff safety. . teamwork To complete checklists on every shift so that all duties are completed correctly and in a timely manner. To ensure guest security and privacy is maintained to the highest degree. Any other tasks or duties as directed by management from time to time. To report maintenance issues and Health and safety Hazards
Job Requirements
To see the comfort and satisfaction of guests, through the provision of friendly, efficient service. To have an excellent working knowledge of cashiering procedures, and hotel services so that transactions in EFTPOS To manage any issues or questions in a professional way To have a good understanding of the reservations process To have an excellent working knowledge of the hotel telephone system (PABX) To be familiar with and follow hotel fire procedures as it relates to guest and staff safety. . teamwork To complete checklists on every shift so that all duties are completed correctly and in a timely manner. To ensure guest security and privacy is maintained to the highest degree. Any other tasks or duties as directed by management from time to time. To report maintenance issues and Health and safety Hazards
- Days of work
- job is mostly nights and weekends but the shifts can range from 10am-5pm or 3pm-11pm (30 hours per week)
- Pay Details
- 23.15 / 29.66
- Job Category
- Receptionists
- Career Level
- Intermediate (2 - 4 years)
- Driver Licence
- Not Required
- Pre-employment drug test required
- No
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To apply for this job please phone 0800 779 009 and quote Job ID 22725383
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