Duty Manager

A local fast paced food establishment is on the hunt for an experienced Duty Manager to work a minimum 30 to 35 guaranteed hours per week. As a Duty Manager you will be responsible for the smooth running of the operation to ensure service standards, staff management and goals are met.

In the role you will be required to delegate tasks to staff members and perform a variety of organisational and administrative duties, providing guidance in customer relations and interpersonal issues, making these professionals essential to the business’s customer service tasks. This role also requires you to work in the kitchen as and when needed.

The main duties of the role are as follows; - being responsible for the operation of the restaurant whilst on shift, maintaining all company policies and procedures, directing the activities of team members to make the most effective contribution to the restaurant operation by allocating defined responsibilities to each employee and monitoring performance; - effectively managing all employees on shift, adhering to company guidelines in circumstances requiring employee counselling or discipline to ensure that team members follow correct maintenance procedures in accordance with the established maintenance roster and where necessary arranging emergency repairs within company guidelines; - ensuring that controls and procedures necessary to protect the safety of employees and customers, company funds, property and plant are maintained by all employees on any shift under supervision; - to instruct trainees on any shift under supervision in correct company procedures, complete the manual poll procedure and ensure that accurate daily stocktake figures are entered into the Automated Restaurant Management System - ordering of all stock using ARMS and in accordance with guidelines pertaining to the allocated shift and conducting regular meetings with store management; - overseeing restaurant staffing functions and ensure the effective screening, recruitment, training, and development of management and staff in order to maintain a professional standard; - maintaining all the health and safety regulations, handling of and customer enquiries and complaints appropriately through to resolution ensuring effective interactions with customers at all times.

This is your opportunity to work within a unique environment and within a friendly team. There is also career development opportunities. If this sounds like you APPLY NOW.

Must have a minimum of 2 years experience as a manager or in a supervisory capacity or a relevant qualification at a diploma or bachelor degree. Must be flexible and able to work on weekends and nights on a rotation roster which can change every week as per the needs of the business.