Case Manager

The Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent. We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whanau and communities. As a Te Tiriti o Waitangi partner we are committed to supporting and enabling Maori, whanau, hapu, Iwi and communities to realise their own potential and aspirations. What you'll be doing:

We are looking for people who can work in a fast paced, pressured environment and have the confidence to make good, considered decisions. You have strong people skills and be able to negotiate outcomes. Empathy, conscientiousness and problem solving are some of your key strengths. This is an employment focused role, where you will support clients in finding sustainable work opportunities. We are a busy team, and it is essential that you are prepared to work hard, be a great team player and be passionate about helping vulnerable members of our community. If you are dependable to the core and have the grit and tenacity to show up and work hard even when the going is tough, this could be the role for you.

What you'll need to succeed: - Work independently and collaboratively with other team members to assess client needs and develop personalized support plans - Provide case management support, advice, and guidance to clients in a timely, professional, and empathetic manner - Manage a caseload of clients and maintain accurate records of client interactions and progress - Conduct interviews with clients, employers, and other stakeholders to identify barriers to employment and develop strategies to overcome them - Monitor client progress and make adjustments to support plans as necessary - Navigate various computer systems to record and manage client information - Maintain up to date knowledge of relevant legislation and policies

If you are passionate about making a positive impact in the lives of vulnerable people and have the skills and experience required for this role, we encourage you to apply. For more information, contact jennifer.rush006@msd.govt.nz

- Resilient and solution focused; - Strong communication skills; - Computer literate with ability to work across multiple computer systems; - Must have NZ Citizenship or a Permanent Resident Visa to be eligible; - Pass pre-employment checks.

Note for applicants: - Shortlisted candidates will be contacted only; - 2x work references are required (your current and previous manager); - Cover letter is required outlining relevant skills and experiences; - Candidates must hold NZ Citizenship or a Permanent Resident visa at time of application - Shortlisted applicants will be required to complete further steps by Sunday 9th February.