Case Manager

We are seeking Case Managers to join our teams in Auckland North and West Region. The focus of this role is to help support people into employment, emergency housing, tenancy reviews, social housing assessments, administer hardship grants and other financial assistance as required.

About us The Ministry of Social Development is a people-centred organisation. Were in communities across the motu, working with partners to help New Zealanders be safe, strong and independent. We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whanau and communities. As a Te Tiriti o Waitangi partner we are committed to supporting and enabling Maori, whanau, hapu, Iwi and communities to realise their own potential and aspirations. Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.

What you'll be doing:

We are looking for people who can work in a fast paced, pressured environment and have the confidence to make good, considered decisions. You have strong people skills and be able to negotiate outcomes. Empathy, conscientiousness and problem-solving are some of your key strengths.

We are a busy team, and it is essential that you are prepared to work hard, be a great team player and be passionate about helping vulnerable members of our community. If you are dependable to the core and have the grit and tenacity to show up and work hard even when the going is tough, this could be the role for you.

What you'll need to succeed:

- Work independently and collaboratively with other team members to assess client needs and develop personalized support plans - Provide case management support, advice, and guidance to clients in a timely, professional, and empathetic manner - Manage a caseload of clients and maintain accurate records of client interactions and progress - Conduct interviews with clients, employers, and other stakeholders to identify barriers to employment and develop strategies to overcome them - Monitor client progress and make adjustments to support plans as necessary - Navigate various computer systems to record and manage client information - Maintain up-to-date knowledge of relevant legislation and policies

If you are passionate about making a positive impact in the lives of vulnerable people and have the skills and experience required for this role, reach out to us today!

Expressions of interest close 3pm Friday 7th February 2025.

- Resilient and solution focused; - Strong communication skills; - Ability to work across multiple computer systems; - Must have NZ Citizenship or a Permanent Resident Visa to be eligible; - Pass pre-employment checks.

Note for applicants: - Shortlisted candidates will be contacted only; - 2x work references are required (your current and previous manager); - Cover letter is required outlining relevant skills and experiences; - Candidates must hold NZ Citizenship or a Permanent Resident visa at time of application - Shortlisted applicants will be required to complete further steps by Sunday 9th February.