Case Manager Kaituitui - Auckland South

We are seeking Case Managers in Ministry Of Social Development to join our teams in Auckland South Region. The focus of this role is to help support people into employment, emergency housing, administer hardship grants and other financial assistance as required. We are looking for people who can work in a fast paced, pressured environment and have the confidence to make good, considered decisions. You have strong people skills and be able to negotiate outcomes. Empathy, conscientiousness and problem-solving are some of your key strengths. We are a busy team, and it is essential that you are prepared to work hard, be a great team player and be passionate about helping vulnerable members of our community. If you are dependable to the core and have the grit and tenacity to show up and work hard even when the going is tough, this could be the role for you. What you'll need to succeed • Work independently and collaboratively with other team members to assess client needs and develop personalized support plans. • Provide case management support, advice, and guidance to clients in a timely, professional, and empathetic manner. • Manage a caseload of clients and maintain accurate records of client interactions and progress. • Conduct interviews with clients, employers, and other stakeholders to identify barriers to employment and develop strategies to overcome them. • Monitor client progress and make adjustments to support plans as necessary. • Navigate various computer systems to record and manage client information. • Maintain up-to-date knowledge of relevant legislation and policies. Closing date: Sunday 9th February 2025

Key responsibilities

- Resilient and solution focused; - Strong communication skills; - Ability to work across multiple computer systems; - Must have NZ Citizenship or a Permanent Resident Visa to be eligible; - Pass pre-employment checks.

Note for applicants: - Online application needs to be filled with Cover letter and Resume - Shortlisted candidates will be contacted only; - 2x work references are required (your current and previous manager); - Cover letter is required outlining relevant skills and experiences; - Candidates must hold NZ Citizenship or a Permanent Resident visa at time of application - Shortlisted applicants will be required to complete further steps by Sunday 9th February.

Additional Requirements: Recognises and understands the Ministry’s obligations under the principles o Te Titiri o Waitangi, when considering the circumstances and issues facing Maori and others in the communities the Ministry works with.

Welcomes and values diversity and contributes to an inclusive working environment where differences are acknowledged and respected

If you are passionate about making a positive impact in the lives of vulnerable people and have the skills and experience required for this role, we encourage you to apply.