Customer Service and Scheduling Coordinator

We are a growing furniture moving business dedicated to providing exceptional service to our customers. Our team is passionate, dynamic, and committed to excellence.

The Role: We’re seeking a motivated and organised individual to join our team as a Customer Service and Scheduling Coordinator. This role is perfect for someone who thrives on helping people, excels at managing schedules, and enjoys keeping everything running smoothly.

Key Responsibilities:

Respond to customer inquiries promptly and professionally via phone, email, or chat. Schedule jobs efficiently and communicate timelines to customers. Manage and update job schedules to ensure smooth operations. Coordinate staff rosters, taking into account availability and job requirements. Provide administrative support to ensure seamless workflow. Collaborate with team members to solve scheduling conflicts and ensure customer satisfaction. Invoicing

Why Join Us?

Be part of a supportive and friendly team. Opportunities for growth and development within the company. Flexible work hours/hybrid setting

To excel in this role, you’ll need:

Exceptional communication and interpersonal skills. Strong organisational and multitasking abilities. Proficiency in using scheduling and communication tools A proactive approach to problem-solving. Previous experience in customer service, scheduling, or administration is a plus but not required. Reliable Transport Must be able to pass a criminal check Must be able to pass a Drug Test

If you’re ready to bring your skills to a vibrant and rewarding environment, we’d love to hear from you! Please send your resume and a brief cover letter outlining why you’re the perfect fit for this role to Work Broker Hayley.Taufoou005@MSD.govt.nz