Front Desk/ Night Duty Manager
About this job
An Auckland CBD based serviced apartment is looking for a Front Desk/Night Shift Manager on a full time basis. Housekeeping duties will be required to perform from time to time. Some of the duties for the roles as outlined below. • Check-in Guests • Handle Guest Inquiries and Complaints • Answer Phones • Process Payments
NIGHT SHIFT DUTIES AND RESPONSIBILITIES: (per request) • Handling Late Arrival Guests Check-in • Handle Guest Inquiries and Complaints During After Hours • Report Critical Business to Franchise Directors
Some of the housekeeping duties as outlined below- • Greeting guests and responding to queries. • Changing bed linen and making beds. • Replacing used towels and other bathroom amenities, such as shampoo and soap. • Sweeping and mopping floors. • Vacuuming carpets. • Dusting and polishing furniture. • Emptying trash containers and ashtrays. • Restocking beverages and food items in the minibar.
Job Requirements
Strong interpersonal, verbal communication, and customer service skills are the top abilities. The abilities to deal effectively with crises and work with a diverse population are essential for this position.
• Administration • Math skills • Attention to detail • Multitasking • Customer service . Full Drivers license
- Days of work
- Wednesday, Thursday, and Sunday. Front desk officer work hours: 8am -7pm ( high season) 9am-5pm( low season) (30 hours per week)
- Pay Details
- $24.00
- Job Category
- Hotel and Motel Managers
- Career Level
- Trainee/apprentice (0 - 6 months)
- Driver Licence
- Full, (Class 1) - Car Licence
- Pre-employment drug test required
- Yes
Interested in this job?
To apply for this job please phone 0800 779 009 and quote Job ID 22681093
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