Retail Store Manager

Retail Store Manager is a key role in our company with vast responsibilities for managing general day to day retail trading, its performance and attaining its objectives.

Responsibilities and Duties:

• Formulating and implementing purchasing and marketing policies, and sets prices to assure a reasonable profit margin. • Ensure that ordered products are conforming and accurately invoiced when it arrives and recording the invoices into the POS system on a daily basis. • Periodically organise and participate in stock takes. • Establish and maintain a training program to keep all liquor store staff informed and knowledgeable of store products, and train staff in proper customer relations skills and Store techniques in an effort to maintain a high quality of service to the public. • Administer established retail objectives for the store, including: customer service objectives, operating plans, advertising strategies, and store improvements. Create and submit monthly report to the head office. • Responsible for Day-to-day banking when necessary. Reconcile daily and monthly financial transactions. • To implement wine-marketing strategies, especially Big Barrel’s Wine of the week concept. • Determine the Product mix and service Standards and responsible for in-store merchandising such as layouts, promotions, and displays. • Attend off- sale liquor training/conferences (if invited by Senior Management) • Analyzing retail trends and profitability indicators. • Maintaining debtor’s accounts. • Operate an efficient customer and complaints policy. • Ensuring continued compliance with occupational health and safety regulations • Taking disciplinary action against staff if required. • Ensuring continued compliance with applicable liquor laws.

If this sounds like you, apply today!

Must be able to pass a police check and drug test. Must have LCQ and Duty Manager license. Must have your full drivers licence and reliable transport.