Night Guest Services Agent

Job ID 22647061
Auckland, Auckland Airport Precinct
Full-time
Listed on 21 Nov 2024

About this job

Greet & welcome guests on arrival Facilitate check in & out process by arranging & recording guest details efficiently Respond promptly to guest inquiries, offering detailed information about the hotel’s services, amenities and activities. Assist guests with reservations & accommodation arrangements as needed. Address & resolve guest complaints to maintain satisfaction & positive guest relations. Answer, connect, & transfer telephone calls to departments with professionalism. Manage incoming & outgoing correspondence & deliveries, ensuring timely distribution. Maintain a clean, organised & welcoming reception area at all times. Administrative task to support office operations. Includes data entry, filing, mail despatch & photocopying. Porter duties includes assist with luggage, & valet parking. Cross-department support by assisting various hotel teams as needed. Adhere to Health & Safety Standards, reporting any issues in line with policy requirements. If you are interested please email a current CV to kawa.pikaahu001@msd.govt.nz

Job Requirements

Level 1 or 2 certification relevant to this role. At least one year relevant experience may substitute for the formal qualifications listed above. Class 1 Full Drivers License - P Endorsement Able to pass a drug test Able to pass a Police Check

Days of work
Rotated roster, 5 days a week. starting at 11pm - 7:30am (40 hours per week)
Pay Details
26.96
Job Category
Other Accommodation and Hospitality Managers
Career Level
Entry level (6 months - 2 years)
Driver Licence
Full, (Class 1) - Car Licence
Pre-employment drug test required
Yes

Interested in this job?

To apply for this job please phone 0800 779 009 and quote Job ID 22647061

You may need to register first with Work and Income as a Job Seeker to be considered for specific roles.
If you are deaf, hearing impaired, or speech impaired, there are a range of options to contact us. Please include the Job IDs for any of the jobs you're interested in as part of the message.

Something wrong with this job ad?

Report this job ad