Inventory Controller - Parts

Looking for your next step as Inventory Controller - Spare Parts? If you have a passion for precision and a commitment to supporting a thriving team working with the world largest electronic brand we invite you to apply for this exciting opportunity to contribute to the success of our client's business. In this role, you will work closely with the Spare Parts Manager, playing a crucial part in ensuring the smooth operation of the spare parts department. Your primary responsibilities will include managing daily tasks, driving key performance indicators (KPIs), and maintaining a high standard of service. You will follow the guidance of the Spare Parts Manager and strictly adhere to all policies and procedures, ensuring compliance and operational excellence.

Duties and Responsibilities • Monitor spare parts orders placed by Authorised Service Centres • Follow up on back order status, liaison with suppliers on deliveries; • Driving Back Order reduction by utilizing recommended processes; • Oversee day-to-day returns process for both parts and standard parts return requests. • Foster reliable working relationships with the service network and retail network; • Foster reliable working relationships with key internal & external stakeholders – 3PL, VOC, Service Tracking, Operations, Admin and Technical Support; • Monitor & report on day-to-day KPI’s both at 3PL and internal level. Escalate non-conformance to direct manager; • Design & deliver training for call centre on new and existing processes when required. • Assist with audits & visits which will include process evaluations and other adhoc projects as and when required by the business • Inventory Management • On-moving and Surplus Management • Stock adjustment and review the adjustment. Management Information. • Parts pricing • Purchasing • Purchase order Creation. • Parts inquiry. Qualifications Relevant experience, preferably in a fast paced and dynamic sales order desk environment Proficiency in MS Office Experience Experience in a spare parts environment, specifically order management, backorders, customer relations, purchasing & supply and inventory management.

To Apply- Email your CV and Cover letter to padmaja.yellapantula001@msd.govt.nz with job id and job title in the subject line

Relevant experience, preferably in a fast paced and dynamic sales order desk environment. Experience in a spare parts environment, specifically order management, backorders, customer relations, purchasing & supply and inventory management. Pass pre employment checks Have a Drivers licence