Hospitality Professional - Porter

Job ID 22625549
Otago, Queenstown-Lakes
Full-time
Listed on 24 Oct 2024

About this job

In this role you will be responsible for the tidiness and cleanliness of the hotel forecourt and the entrance area. As well read the daily log and any reference files to ensure your knowledge is constantly updated. Know how to what to do in case of an evacuation/fire alarm or other emergencies. Ensure all Porters equipment is polished, stored and handled safely at all times. Ensure the correct and secure logging, storage and re-issue of guest car keys in line with the hotel procedure. Welcome our guests to the hotel with a fast, efficient but always warm and friendly reception. Ensure the guest’s departure from the hotel is efficient and hassle free. Provide a luggage service to guests, accompanying them to their rooms and give advice as required on the hotel /local facilities. Ensure the prompt and efficient supply of taxis as required.

Job Requirements

High attention to detail and a strong customer service service focus. Follow Concierge policies.

Days of work
Hours of work be set by the Employer in advance, in accordance with the departments 7 day roster. (40 hours per week)
Pay Details
29.68
Job Category
Other Hospitality Workers
Career Level
Trainee/apprentice (0 - 6 months)
Driver Licence
Full, (Class 1) - Car Licence
Pre-employment drug test required
No

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