Retail Sales Assistant

Retail Sales Assistant - Spa Pools As a Shop Assistant, you will deliver exceptional customer service, assist with daily store operations, and ensure a well-organized and inviting store environment. Alongside customer interaction, you will manage transactions, coordinate deliveries, and oversee the workshop calendar, including technician visits. Full product training will be provided.

Key Responsibilities: Customer Service: Welcome and assist customers, providing product information and handling inquiries professionally. Sales Assistance: Help customers choose the right products, handle returns or exchanges, and recommend items based on their needs. Stock Management: Restock shelves, manage product displays, and assist with inventory control, including receiving and counting stock. Online Order Management: Pack and dispatch online orders accurately and promptly. Store Maintenance: Keep the store clean, organized, and safe, including tidying shelves and setting up promotional displays. Workshop Calendar Coordination: Schedule technician visits, maintain the workshop calendar, and contact customers to arrange appointments.

To apply for this job please send a cover letter covering your relevant experience and a copy of your CV via email to ellen.harris015.govt.nz

Previous retail or customer service experience is preferred, ideally in the spa pool industry. Strong communication skills and a friendly, approachable manner. Positive attitude and eagerness to learn new skills. Flexibility to work additional hours to cover other staff when needed and occasional full weekends during promotions.