Court Registry Officer

Thames Court Registry Officer - in this role you will work with a team responsible for the successful operation of the Court. You will liaise with multiple stakeholders who are interacting with the Justice system. This includes being able to communicate confidently with Judges within the courtroom and their chambers, as well as other members of the judiciary. The tasks required in the CRO role include but is not limited to: • Court Taking – this is the facilitation of running the court. This includes introducing Judges (in English and Te Reo Maori), working closely with them in the Courtroom and Chambers, managing jurors and general administration of the court. • Case Management – taking responsibility for ensuring that the Judiciary and case parties have all the information they need, and that logistics are in place to ensure cases are heard in a timely and effortless manner • Customer Service – interacting with customers on any court related matter. Customer queries can come in via face to face, phone or email interactions – so you will need to be confident with all methods. • Travel within the Waikato Courts may be required therefore must have a full clean New Zealand driving licence

What you will need to be successful: With pride in your work, you will strive to deliver a service to our customers with high accuracy and professionalism. Our customers are diverse, and our workforce reflects this. This role is no different and would suit a variety of backgrounds. Whether you have an interest in the Justice system, have a passion for working with customers or looking for a new challenge this is your chance to join us on our journey to deliver people centred justice services for all. To be successful, you will need to be • Detail orientated and observant – the court has many different processes and case information needs to be accurate • Self-aware –our participants are unique, and you will be confident working, both individually and as a team, across a range of situations • Multi-task –some of our processes are repetitive, but you'll be able to manage conflicting priorities and move from one task to another quickly • Willing to learn – legislation and processes in the courts is always changing and you will be able to adapt and maintain knowledge capital • Resilience – there are times when working in the courts, you will be working on sensitive cases and sometimes at high volume • Must have a cover letter and tailored CV specifically for this role