Wine Tourism/Cellar Door Host

Are you passionate about wine and dedicated to providing excellent customer service? Join us for a memorable world-class experience for our visitors! This versatile role is ideal for a charming, well-presented individual with strong wine knowledge and hosting skills. You will promote our renowned artisan wines and assist in managing our vineyard cottage. If you excel in hospitality, have excellent sales skills, and can deliver exceptional customer service, you could be our new perfect ambassador.

Key Responsibilities:

• Provide personalized wine tastings and host exclusive private wine experiences • Convert positive guest experiences into wine sales and brand loyalty • Encourage visitor loyalty and sign-ups for the wine club • Provide warm and attentive service for our cottage guests, from check-in to check-out • Manage the point-of-sale system • Oversee bookings through various channels (website, travel agents, etc.) • Support day-to-day office tasks • Assist in marketing and sales activities, including digital marketing and social media engagement to maintain strong customer relationships.

Pay negotiable dependent on experience. Competitive salary plus working in a small family winery alongside the owners offers a unique opportunity to engage in every aspect, from growing and making to promoting the wine. You will benefit from direct mentorship by the vigneron owners, who possess exceptional wine and business skills, providing invaluable learning experiences that go beyond what corporate wineries can offer. In this environment, team members play a crucial role, enjoying greater responsibility and the freedom to enhance their roles, fostering a more personal and impactful work environment.

• A sales-oriented mindset with the ability to convert experiences into wine sales • Strong communication skills and a passion for building relationships • Proficiency in Microsoft Office, Shopify, and social media • Formal wine education (WSET Level 2+ or Sommelier experience) • A charismatic and personable representative embodying the warmth and professionalism of our winery.