Spa Host

Job ID 22485264
Otago, Queenstown-Lakes
Full-time
Listed on 24 Apr 2024

About this job

As a Spa Host, you are responsible for all general areas of the Spa to deliver an excellent Guest and Member experience. Specifically, you will be responsible for performing the following tasks to the highest standards: • Manning Reception desk, meeting & greeting all guests • Provide guests with excellent knowledge of all spa and fitness services and retail products, ensuring the guest’s experience at the spa is memorable from the beginning to the end • Answering phones and attending to guest queries • To effectively and efficiently manage the spa reservations system • Recommend and up sell additional treatments to guests, driving repeat bookings wherever possible • Scheduling treatments & advising guests on treatments appropriately • Report lost property, accidents, Maintenance issues, or other incidents.

Job Requirements

As we are a 7 day operation, this will include a 5/7 day roster, Monday to Sunday.

Days of work
With the departments 7 day roster this will include a 5/7 day roster Mon-Sun. (30 hours per week)
Pay Details
29.68
Job Category
Receptionists
Career Level
Entry level (6 months - 2 years)
Driver Licence
Not Required
Pre-employment drug test required
No

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