About the role
Senior collection officer required in Auckland CBD, as senior collections officer you will be responsible for leading and supporting the collections team to achieve performance targets while delivering excellent customer outcomes. This role combines hands-on collections activity with coaching, process improvement, and stakeholder support.
Key Responsibilities:
- Promote a collaborative, h...
Job Requirements
• Must have minimum of 4 years’ experience in a collections environment
• Strong computer literacy, including proficiency in Microsoft Office
• Excellent written and verbal communication skills
• Previous experience dealing directly with customers in debt collections is preferred
• Demonstrated firm, organised, and professional work ethic
• Ability to work both autonomously and collaborati...