About the role
Case Managers play a vital frontline role in MSD’s service delivery. You’ll work in a fast paced, appointment based environment where you support clients through significant life challenges such as job loss, financial hardship, or crisis.
Key responsibilities include
Meeting with clients in person and over the phone to assess eligibility and grant financial assistance, including benefits, s...
Job Requirements
Experience in employment services, recruitment, or the social sector is advantageous but not essential.
On the job training will be provided.
Strong people skills empathetic, respectful, and non judgemental.
Excellent verbal and written communication.
Reliable, punctual, and self managing.
Resilient and calm under pressure.
High attention to detail with a commitment to accuracy and fairne...