Senior Sales Assistant - Botany Downs

Job ID 23145486
Auckland, Flatbush / Botany
Full-time
Listed on 2 Jun 2026

About this job

Who are we? Animates is New Zealand’s largest pet care specialist, with 48 retail stores, 29 grooming salons and 15 vet clinics working together across communities to support the wellbeing of pets. Every day our teams empower pet parents with trusted advice, quality products and expert services so they can make informed decisions for the animals they love.

Our buzzing Botany store has an enthusiastic team and a driven Store Manager. With an onsite vet clinic, grooming salon, DIY dog wash and live fish area, Botany is always busy! We pride ourselves on our merchandising, high store standards and friendly team culture!

We're conveniently located next to an amazing cafe, for your lunch time treats, and there is also plenty of parking available.

This is a permanent, full-time position, rostered to work 30-40 hours per week.

What you'll be doing: This isn’t your regular customer service role. Here at Animates, the advice you give and the products you sell make a real difference to the lives of pets.

Our values-led culture and extensive training will develop your expertise to provide specialist nutrition advice, make toy suggestions based on breed and know what fish species make good tank-mates + much more! Other daily tasks include fulfilling eCommerce orders, and you may be required to lift heavy items e.g. bags of dog food.

What we offer: Ongoing learning and development Various career progression pathways Generous discounts at our retail stores and vet clinics Parental leave benefits to support your growing family Give back to your chosen charities through our ‘Paws for Good’ volunteer leave Paid bereavement leave following the loss of a pet Access to free counselling through our Employee Assistance Programme Stability. Be part of a business that’s growing and thriving

Job Requirements

What we’re looking for:

You’ll pride yourself on delivering customer service excellence, proactively seek solutions and be committed to ongoing learning.

To be successful you’ll also have: Experience in a customer facing role (retail experience preferred) Physical ability to lift stock (up to 20kg) Flexibility to work weekdays, weekends and public holidays A positive attitude and dedication to being a valuable team member Able to pass MOJ

Days of work
This is a permanent, full-time position, rostered to work 30-40 hours per week. Would need to work Public Holidays as required (30 hours per week)
Pay Details
$25.50-$26.50ph
Job Category
Sales Assistants (General)
Career Level
Intermediate (2 - 4 years)
Driver Licence
Full, Restricted
(Class 1) - Car Licence
Pre-employment drug test required
No

Interested in this job?

To apply for this job please phone 0800 779 009 and quote Job ID 23145486

You may need to register first with Work and Income as a Job Seeker to be considered for specific roles.
If you are deaf, hearing impaired, or speech impaired, there are a range of options to contact us. Please include the Job IDs for any of the jobs you're interested in as part of the message.

Something wrong with this job ad?

Report this job ad