Security Officers - Retail

A reputable Security Company is looking for Retail Security officers in Auckland Central. The successful candidate for this role must be flexible in their availability to work through out the week, and be available for day, evening or night shifts. Shift timings for this role will vary upon rotation. This is a 36 hour per week full-time permanent opportunity.

About the Role As a Retail Security Officer you will be a welcoming and authoritative presence on site, helping to maintain a safe shopping environment for customers, staff and tenants.

Duties include - • Provide a professional and approachable security presence across the retail site, including foot patrols, static guarding and customer assistance. • Monitor shop floors, entrances, exits, storage areas and car parks to detect and deter theft, vandalism, anti-social behaviour and unauthorised access. • Respond promptly and appropriately to incidents, disturbances, alarm activations and medical events, assess situations and escalate to management or emergency services when required. • Report hazards, maintenance issues and safety concerns through the correct channels to maintain a safe environment for customers and staff. • Complete accurate incident reports, daily logs and handover notes to ensure clear communication between shifts. • Uphold company's professional standards, store-specific policies and health & safety protocols at all times.

About the Candidate • Reliable, punctual and able to work rostered shifts including weekends, evenings and public

holidays as required. • Excellent communication and customer service skills with the ability to de-escalate challenging

interactions respectfully and lawfully. • Strong observational skills, sound judgement and the ability to remain calm under pressure. • Physical fitness for regular patrols and periods on your feet. • Ability to safely and effectively de escalate aggressive or challenging behavior while maintaining

professionalism. • Proven ability to work independently, use initiative and follow procedures accurately. • Clean criminal record and willingness to undergo required background checks.

Requirements • Current NZ Certificate of Approval (COA) or willingness to obtain one • Willingness to work on a flexible rotation schedule. • Clean criminal conviction history (MOJ checks required)

Benefits - • Competitive weekly pay. • Ongoing professional development and upskilling opportunities. • Supportive, inclusive workplace culture with opportunities for progression. • Stable rostered shifts and clear team communication. • Supportive team culture, employee benefits and Employee Assistance Programme (EAP)

If you’re ready to take the next step in your security career and be part of a team that values diversity, teamwork, and personal growth contact 0800779009 or email your CV and Cover Letter to padmaja.yellapantula001@msd.govt.nz

Hold, or be able to obtain, a current NZ Certificate of Approval (COA) Security Licence. Good communication skills, Customer service / Security experience Well presented, Physically Fit and agile Reliable, committed and be able to work scheduled hours - Monday to Sunday rostered shifts Available for day, evening or night shifts. Shift timings for this role will vary upon rotation. Clean criminal conviction record and able to pass Drug Test Have reliable transport 1-2 years experience preferably