Restaurant F&B Manager
About this job
Oversee the smooth and efficient running of the premises, ensuring a strong focus on customer service and profitability. Manage, train, and mentor front-of-house staff; conduct regular staff meetings to ensure clear communication and resolve issues. Conduct regular stocktakes, order supplies from approved vendors, and assist with menu development and costings. Oversee end-of-shift till reconciliations, clear table tabs, and provide detailed notes to office staff regarding any discrepancies. Maintain high levels of team cooperation and ensure staff can confidently describe menus, wine lists, and daily specials. Proactively follow up on customer feedback and complaints to ensure guests leave satisfied and encouraged to return. Confirm and manage function room bookings to ensure seamless execution of events. Ensure strict adherence to the Sale and Supply of Alcohol Act 2012, Gaming laws and Health & Safety regulations.
Job Requirements
At least 2 years of relevant hospitality experience A current LCQ/Manager's Certificate Exceptional communication, leadership and computer skills with a proactive approach to problem-solving Ability to work a roster that includes days, nights, weekends and public holidays
- Days of work
- Weekdays and Weekends according to a roster (32 hours per week)
- Pay Details
- 31.00-35.00
- Job Category
- Waiters
- Career Level
- Intermediate (2 - 4 years)
- Driver Licence
- Not Required
- Pre-employment drug test required
- No
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