Retail Department Manager - Botany

Join the Bunnings team and experience working with the leading retailer of home improvement and lifestyle products in New Zealand, supporting customers and communities across the country. As a Department Manager, you’ll play a key role in leading teams and delivering outstanding store performance.

About the role As a Department Manager, you’ll lead from the front—driving team performance, customer experience, and operational standards in a fast-paced retail environment. You’ll coach and develop your team to deliver great service while ensuring your department is safe, well-stocked, and visually appealing. This is a hands-on role where you’ll balance people leadership, merchandising, and commercial outcomes to deliver results. This role will involve some public holiday and weekend work.

What’s involved • Leading and coaching a team to deliver exceptional customer service • Setting clear expectations and role modelling strong service behaviours • Supporting team training, onboarding, and ongoing development • Managing merchandising standards and executing store plans • Ensuring the department is safe, full, clean, and well presented • Driving sales performance and achieving budget targets • Managing rosters to ensure the right team at the right time • Handling customer queries and resolving issues effectively

Who we’re looking for • Proven retail leadership or supervisory experience • Strong coaching and team development capability • Customer-focused with a passion for service and merchandising • Results-driven with the ability to lead through others • Confident communicator who builds trust with team and customers • Organised and able to perform in a fast-paced environment

What’s in it for you • Team discounts across Bunnings and other Wesfarmers brands • Access to a wide range of team member benefits and wellbeing support • Opportunities for career progression and leadership development • Hands-on experience leading a team in a fast-paced environment • A supportive and inclusive team culture • The chance to make a real impact on team performance and customer experience

At Bunnings, we value diversity, inclusion, and community. We’re committed to creating a safe, supportive, and high-performing workplace where our team members can grow and succeed. If you’re ready to give it a Red-Hot Go, contact us on 0800 779 009 and quote the JOB ID #23120645.

• Minimum 2 years’ experience in a supervisory or leadership role • Proven ability to motivate and develop a team • Strong communication and problem-solving skills • Ability to work flexible retail hours, including weekends and public holidays • Commitment to safety, compliance, and operational excellence • Physically capable of being on your feet across a full shift • Own car and hold a clean full driver license. • Ability to pass pre-employment checks, including MOJ and drug screening