Front Office Agent - Kerikeri
About this job
We are seeking a friendly, professional, and customer-focused Front Office Agent to be the first point of contact for guests. This role involves managing check-ins and check-outs, handling reservations, and ensuring guests have a smooth and enjoyable stay.
- Serving as the central communication point for the hotel. - Managing guest arrivals and departures with warmth and efficiency. - Coordinating room reservations and handling guest correspondence. - Assisting with guest activities and lodge experiences. - Collating guest accounts, balancing daily audits, and completing administrative tasks. - Assisting with guest luggage, valet parking, and maintaining guest vehicles. - Supporting the wider lodge team with operational tasks as required.
If this is you, please APPLY NOW with updated CV.
Job Requirements
- Previous experience in a guest-facing or front office role, ideally in luxury hospitality. - Exceptional organizational and communication skills. - A confident and professional manner, in person and on the phone. - Ability to multi-task, prioritize, and remain calm under pressure. - Immaculate personal presentation Good physical fitness. - Experience with OPERA Cloud (or similar) is a plus but not essential.
- Days of work
- Working hours between 6.00am to 11.00pm, Monday through Sunday. Normal working hours 5 days per week. (30 hours per week)
- Pay Details
- $26 - $27 per hour
- Job Category
- Receptionists
- Career Level
- Entry level (6 months - 2 years)
- Driver Licence
- Not Required
- Pre-employment drug test required
- No
Interested in this job?
To apply for this job please phone 0800 779 009 and quote Job ID 23119120
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