Car Groomer/Customer Service Officer

Otago/Queenstown-Lakes: Our local Queenstown employer is looking for a Full-Time Car Groomer/Customer Service Officer to join our team.

This role involves plenty of variety - customer service, car grooming, driving our airport shuttle and maintenance runs. You have an opportunity to learn and grow with a Kiwi-owned and operated car rental company.

Duties include but are not limited to: • Dealing with customer walk-in/phone queries and seeing them through to resolution. • Answering all calls and emails in a timely manner. • Accepting and processing payments from customers. • Explaining rental terms to customers and having them sign the rental contract. • Checking out new rentals and checking in returning rentals, including vehicle condition checks. • Driving the airport pickup van for customer pick-ups and drop-offs. • Grooming and inspecting of cars to get them ready for rental. • Basic vehicle maintenance, new vehicle assessments, and road testing. • Organising and getting WOF’s, COF’s and Rego's

Days and hours: • Rotating roster over 7 days Monday to Sunday, including weekends and public holidays. • This role offers 30 hours per week.

Pay Rate: • To be discussed with the employer at the Interview Stage

The branch is situated near Queenstown airport and is open Monday to Sunday, 7 days a week. We are looking for flexibility of worked hours with weekend work being likely. We are also looking for availability for occasional evening callouts, and you may need to work on some public holidays.

If this sounds like you apply now.

You must have the below prerequisites to be considered for this role: • Good clear, articulate oral and written English communication skills. • Great attitude, keen to learn, good work ethic, taking pride in providing quality service. • No experience necessary as training is provided. • Full , clean driver licence and living close to the airport (ideally within 20 minutes’ drive) is desirable • You must be able to pass a police check and pre-employment drug test, as part of the employment process.