Guest Service Agent - Part time

A New Zealand-owned and operated hotel in the Auckland Airport Precinct is looking for Part-Time Guest Service Agents to join their Food & Beverage team. These roles sit across the hotel’s Conference Centre and A La Carte restaurant, perfect for individuals who are passionate about guest interaction, food and beverage service, and thrive in a dynamic environment.

As a Guest Service Agent, you will be responsible for delivering exceptional service in the hotel’s restaurant and bar, while also supporting the conference centre with events and functions to ensure a seamless guest experience.

Available Positions: 1 x Part-Time Conference Guest Service Agent 2 x Part-Time Restaurant Guest Service Agents

Key responsibilities include: - Serving food and beverages to guests - Taking orders and clearing tables efficiently - Working behind the bar and handling room service orders - Assisting with conference events and functions - Delivering exceptional customer service to ensure guest satisfaction The employer is looking for team members who have experience working in a restaurant with A La Carte service. You should be highly attentive to detail, reliable, well-presented, and eager to learn. You must also be hardworking and physically able to handle a role where you'll be on your feet throughout the day.

Shifts & Availability: - Monday to Sunday roster - Minimum of 3 rostered shifts per week - Mostly PM shifts, with flexibility for AM shifts when required - Shifts range from 4–6 hours per day - Exact start and finish times will be discussed during the interview

If this role sounds like you, please call our Job Search Line Team on 0800 779 009 with your most up-to-date CV highlighting your relevant experience.

- Proven experience in a restaurant offering A La Carte service is essential (fast food experience alone is not sufficient) - Must be able to pass a Ministry of Justice (MOJ) check and drug test - A full driver’s licence is preferred due to early morning starts and late finishes - Physically fit and capable of being on your feet for most of the shift - Flexible and willing to pick up additional shifts to cover annual leave and sick leave when required - A current Liquor Licence and General Manager’s Certificate would be an advantage, but are not mandatory - Must have reliable transport to and from work - Applicants must hold a valid work visa, New Zealand citizenship, or New Zealand residency