Customer Service Representative

• Greet customers promptly and attend to them as they arrive at the service station • Interact with customers to provide information about available products and services, and respond to enquiries or complaints in a professional manner • Deliver customer service through multiple channels, including face-to-face interactions, phone calls, emails, and other communication methods as required • Maintain accurate customer records by registering customer details and documenting feedback or concerns appropriately • Process customer transactions, including receiving payments, operating cash registers, and handling cash accurately • Promote and assist with the sale of retail products and services in line with business offerings • Assist with basic food preparation and keep the kitchen and food service areas clean and organised • Collect and transport stock from suppliers in a timely and safe manner when required

• Prior customer service or retail experience is preferred but not mandatory. • Valid driver's license is required. • Ability to work independently and as part of a team. • Flexible availability, including weekends and varied shift times. • Self-motivated, reliable, and customer-focused. • Good communication skills and basic numeracy.