Senior Dental Receptionist

A largest dental healthcare provider in East Auckland is seeking an experienced and confident Senior Receptionist to lead front of house operations across our two modern Lumino practices and Sanctuary Dental and Botany Dental. This full time position is ideal for someone who enjoys variety, thrives in a fast paced environment, and is passionate about delivering outstanding patient care.

In this a full time role 38 hours per week, you will ensure seamless reception operations across both sites while providing exceptional service to our patients and supporting the wider clinical team.

Key responsibilities include:

Delivering exceptional patient experience across both practices Managing appointments, enquiries, payments, and daily reception workflows Supporting clinicians and mentoring junior reception team members Maintaining smooth, professional front desk operations Travelling between both practices as part of your regular weekly schedule

Must have minimum 3–4 years of reception experience in a medical or clinical setting Completion of an accredited dental assisting program (preferred) Proficiency in using Exact dental software; confident with general computer systems Excellent communication and interpersonal skills when engaging with patients and clinical staff Strong organisational and multitasking abilities, with the capacity to manage a variety of administrative and clinical support tasks Professional phone manner and the ability to provide consistently high quality patient care Demonstrated ability to work effectively as part of a team Must have full drivers license Have valid NZ work rights and live locally Ability to pass drug test