Intake Receptionist

Job ID 23047471
Waikato, Taupō
Full-time
Listed on 10 Feb 2026

About this job

A Taupo counselling service is seeking a kind and empathetic person to join their team as an intake receptionist. You will be the first person people see when they come into the health centre so you must be well presented and be able to communicate with people from all walks of life, some of whom may be experiencing distress. You will need to be confident speaking with people on the phone as you will be the first point of contact when people call. It is essential you can reassure people and priortise their needs based on the information being shared with you. As well as being passionate about helping people you will be resilient and have a high level of empathy and integrity towards clients, upholding privacy and confidentiality at all times. This role requires you to have good computer skills, and ability to manage a database system and be organised and efficient. A full driver licence is required for this role, and you will need to pass police vetting. If you have previous experience working in a similar setting, or have a qualification in counselling, social work, mental health, or child protection this would be an advantage. To apply for this role please email your expression of interest with a copy of your CV to ellen.harris015@msd.govt.nz

Job Requirements

To be considered for this role you must: - Be well presented, professional with excellent communication skills. - Have sound computer skills, with the ability to manage a database system. - Be empathetic with a high level of emotional intelligence. - Be comfortable dealing with sensitive information and assisting people who may be distressed. - Have a full class 1 driver licence. - Be able to pass a pre-employment Police vetting.

Days of work
Monday to Friday (37 hours per week)
Pay Details
TBC
Job Category
Receptionists
Career Level
Entry level (6 months - 2 years)
Driver Licence
Full, (Class 1) - Car Licence
Pre-employment drug test required
Yes

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