Customer Service Team Member

Join the Bunnings team and experience Bunnings is the leading retailer of home improvement and lifestyle products in New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry.

About the role Our team members are the face of Bunnings. They’re always prepared to give things a red-hot go, providing friendly and helpful service to everyone who walks through our doors. Our customers are met with team members ready to provide the tools and advice to make D.I.Y. dreams a reality, and Bunnings can provide career and personal development so that you will have all the skills to provide the best for our customers today, tomorrow and into the future.

What you’ll be doing • Providing excellent customer service • Stock management and keeping the store clean and safe • Serving customers at checkout • Working as part of a supportive, inclusive team

Who we’re looking for • A passion for helping customers • Confidence to approach and engage with people • Experience or knowledge of Trade or inwards management is preferred • Willingness to learn and grow • Flexibility to work varied hours, including weekends

What’s in it for you • Team discounts at Bunnings and other Wesfarmers brands • Access to 100+ exclusive team member benefits • 12 weeks paid parental leave • Fun perks like festive gifts, cafe discounts, and travel opportunities • Genuine career development – your pathway is yours to build

At Bunnings, we value diversity, inclusion, and community. We welcome applicants from all backgrounds and support you throughout the recruitment process. If you’re ready to give it a Red-Hot Go, contact us on 0800 779 009 and quote the JOB ID #23044358.

What You’ll Need: • A genuine passion for delivering great customer experience • Previous customer service experience (preferred but not essential) • Ideally, experience or knowledge of power tools, plumbing or goods inwards. • Physically fit - High Manual Handling • A willingness to learn about products and support across different departments • Integrity, Reliability, and a Positive Attitude • Commitment to workplace safety • Flexibility to work various shifts — including early mornings, late nights, and weekends • Able to pass pre-employment checks i.e. reference, medical and MOJ checks.