Retail Assistant

Location: Mt Wellington

Job Description: Customer Service: • Greet and assist customers in a friendly and professional manner. • Help customers choose products, including beer, wine, spirits, and mixers. • Handle customer enquiries and resolve simple issues politely. • Ensure responsible service of alcohol at all times.

Store Operations: • Assist with opening and closing procedures. • Keep the store clean, tidy, and well-organised. • Maintain attractive product displays and shelving. • Follow company policies and safety procedures.

Stock and Inventory: • Receive and unpack liquor deliveries. • Refill shelves and maintain product presentation. • Assist with stocktakes when required. • Check product expiry dates and rotate stock.

Cash Handling: • Operate the till and process customer payments. • Balance cash at the end of shifts (as directed by the Manager).

Team Support: • Work collaboratively with other staff. • Follow instructions from the Store Manager. • Support promotions and in-store activities.

Skills and Experience: At least 1 year of relevant work experience OR At least a Level 2 or higher qualification. (Either relevant work experience or qualification is required)

Ability to work in a team and independently.

Other Requirements: • Must pass a police check. • May be required to undergo a drug and alcohol test. • Must be able to work flexible hours, split shifts, including weekends and public holidays. • Must hold a full and clean driver’s licence.