Contact Supervisor - Casual

We are seeking reliable and compassionate Supervised Contact Supervisors to support children and families involved in Family Court and statutory processes.

The role involves facilitating and supervising contact visits between children and their parents in a safe, neutral, and child focused manner. Supervisors are responsible for ensuring visits comply with Court directions and organisational policies, while maintaining a calm, respectful, and supportive environment for all parties. Key duties include supervising contact visits in community venues or private settings, observing and recording interactions, managing risk and safety concerns, de escalating conflict where required, and ensuring children’s wellbeing is prioritised at all times.

You will be required to complete accurate written contact reports, maintain confidentiality, and communicate professionally with caregivers, visiting parents, lawyers, and referring agencies. Supervisors may also be required to transport children to and from contact visits, assist with structured activities for children, and respond appropriately to unexpected situations or emotional distress. Flexibility is essential.

• Full NZ driver license and access to a reliable vehicle • Current Police Vetting (or willingness to obtain) • Relevant experience in social services, youth work, education, or care work, hospitality • Strong written and verbal communication skills • Ability to remain calm, professional, and impartial in high stress situations • High level of reliability, discretion, and integrity • Understanding of child safeguarding and family violence dynamics (preferred) • Availability for weekend and school holiday work