Retail Assistant

A New Lynn based Retail Assistant role is available with a well-established business specialising in outdoor power equipment and garden tools.

This role is based in a retail and workshop-adjacent environment and would suit someone who is outdoorsy, practical and has a genuine interest in machinery and power tools.

The work environment is hands-on and functional. You’ll be working around a busy workshop and engaging with customers and colleagues from a wide range of backgrounds and walks of life, so strong people skills and a grounded, respectful attitude are essential.

Duties:

• Greet customers and assist with enquiries relating to lawn mowers, outdoor power equipment, spare parts, and accessories • Provide basic product information, pricing, availability, and process sales, invoices, and payments using POS/EFTPOS systems • Escalate technical or complex product enquiries to the mechanic or store manager as required • Receive, unpack, label, display, and rotate stock, ensuring accurate pricing and inventory control • Monitor and report low stock levels, damaged goods, or discrepancies to management • Book customer equipment in for servicing or repair and communicate basic service timelines and updates • Assist with the handling, movement, and storage of lawn mowers and machinery • Maintain basic service records, job cards, and front-of-house documentation as directed • Maintain cleanliness, organisation, and presentation of the showroom, parts area, and front-of-house • Assist with opening and closing procedures and follow company policies, instructions, and health and safety requirements

This is a great opportunity for someone who enjoys working in a practical retail environment, doesn't mind getting their hands dirty & values teamwork and reliability.

Previous retail or customer service experience, including use of point-of-sale systems, is desirable

Must have basic knowledge of, or interest in lawnmowers, machinery or mechanical equipment

Must hold a restricted or full Class 1 driver's licence

Must be able to pass a pre-employment police check

Must be available to work rostered shifts during business hours, including some Saturdays

Must have good communication and customer service skills with a reliable, punctual and professional attitude