Front Office / Reception Person

Are you attentive and enjoy helping people - making their day even better and brighter? A leading local hotel and resort is looking for a front office person with a sunny personality and a love of customer service and satisfaction to join their team. Duties include responding to greeting and welcoming guests, handling queries in-person, by phone and email, allocating bookings, maintaining accurate records, and resolving any issues or complaints.

If you have the X-factor that can create great guest experiences, and you are willing and able to learn computer systems and are committed to delivering outstanding customer service, then please apply.

Training is provided.

Staff benefits include complimentary meals, the use of some resort facilities and staff discounts.

Hourly starting rate for the role is $25 per hour.

Applicants should meet the following requirements: -Able to commit long term to the job -Be able to work the rostered shifts as required, including on weekends and public holidays -Quickly learn the hotel's bookings and computer systems -Be professional, organised, and efficient, with a good eye for detail -Have strong communication and interpersonal skills -Be confident engaging with guests from all walks of like -Be attentive and maintain high customer service levels -Enjoy working as part of a team -Have a great telephone manner -Be groomed and well presented. -Can work calmly under pressure and not get flustered. -Follow instruction and work towards continuous improvement. -Six months or more work experience in a hospitality or similar role is required. -Full class 1 DL -Have their own, reliable transport to be able to travel to work for early starts (6.30am) and late finishes (10pm).