Cargo Customer Service Agent

A largest Global Ground Handling Company at Auckland Airport, delivering time-critical logistics services is seeking experienced full time Cargo Customer Service Agent.

Cargo Customer Service Agent will provide a high level of customer services and efficiency to the airline customers, freight forwarding & custom agents. All while maintaining the policies, standards, and safety requirements of the customer and organisation. Interested! Please send your updated CV to info@araskills.org.nz by mentioning job id in the subject line.

Have basic computer skills - Word and Excel Be able to prioritise and plan your work (on-time performance) Be able to cope with processing multiple tasks within set timeframes Have superior customer service skills, both face-to-face and on the telephone Be accurate and have attention to detail. Ideally have Track and Trace experience Full/Restricted Drivers License is a must Be able to work in a team Desirable to have some form of freight forwarding experience. Flexible to work a 24/7 rotating shift pattern including weekends and public holidays. If successful, you will be required to undergo an Airport Security check which must return a clean criminal history and a pre-employment medical assessment which includes a drug and alcohol test.