Customer Service Administrator

In the role of Customer Service Administrator, you will be a vital part of our team, providing comprehensive administrative and customer service support. This position demands an individual who is adept at multi-tasking, has excellent communication skills and can maintain a high level of organisation in a fast-paced environment. Answering incoming calls, administrative coordination, overseeing the procurement of office supplies including the management of stock parts. Accurately entering data in the System for tracking and management purpose. Strong command of Microsoft Office Suite and general computer usage. Other duties will include: *Answering incoming calls with professionalism and managing caller queries effectively. *Accurately entering data into their SimPro Software for tracking and management purpose *Excellent organisational and time-management capabilities responsibilities. *Keeping the service database current and comprehensive. *Overseeing the procurement of office supplies and maintaining an efficient inventory system, including the management of stock parts. *Assisting in debt collection efforts to ensure timely payments.

*Previous experience in customer service, administration or similar role . *Exceptional ability in both and verbal, written communication, paired with strong interpersonal skills. *Skilled at handling multiple tasks simultaneously while maintaining meticulous attention to detail. *Capable of working effectively with little supervision and collaboratively as part of a team *Around 1-5 year's experience doing admin is ideal. *Need to have reasonable computer skills and good at learning. *Good work ethnic, particulary someone who is caring and helpful.