Front of House Assistant

You will play a key role in delivering exceptional dining experiences to our guests. You will be responsible for welcoming customers, managing reservations, serving food and beverages, and maintaining the overall atmosphere of the restaurant. Our ideal candidate is friendly, attentive, and passionate about creating memorable experiences for diners.

Key Responsibilities:

- Greet and seat guests promptly upon arrival, ensuring a warm and welcoming atmosphere. -Provide menu information, answer questions about food and drink options, and offer recommendations. -Ensure guests' needs are met throughout their dining experience by checking in regularly. -Handle guest complaints or concerns professionally, ensuring customer satisfaction. -Assist in maintaining cleanliness and organization in the dining area, ensuring it is always ready for guests. -Take reservations via phone, in person, or through digital platforms as needed. -Manage and coordinate table assignments to ensure smooth seating arrangements. -Accurately input orders into the restaurant’s point-of-sale (POS) system. -Serve food and drinks efficiently, ensuring that all orders are correct and delivered promptly. -Ensure that guests’ special dietary needs or preferences are communicated clearly to the kitchen staff.

Previous experience in a front-of-house or customer service role is preferred, but not required. Strong communication and interpersonal skills, with the ability to engage guests in a friendly and professional manner. Ability to work efficiently in a fast-paced environment. Attention to detail and ability to multitask. Positive attitude and team-oriented mindset. Flexible schedule with availability for evenings, weekends, and holidays. ( Must be able to work during Christmas and New Years. )

THIS IS A FIXED-TERM ROLE FOR 3 MONTHS (DEC-FEB)